Service Standards Articles

The Ethics of Automotive Repair and Servicing

April 4th, 2022

Today we’re going to be talking about the ethics of automotive repair. Unfortunately, every industry or profession contains some bad characters who’s actions and business methods can hurt the reputation of everyone else. In the automotive world, industry associations and professional licensing organizations are committed to high ethical standards. Yet some people remain uncomfortable and…

Training Received by Technicians

May 24th, 2016

  When your car breaks down or just needs some routine service, it can make you a little nervous. Because your car’s so important to your life, you need to be back on the road as soon as possible and with the problem fixed right the first time. We’ve been checking into some of the…