Vehicle Warranties

PLEASE NOTE: This article refers to USA law : If you own a vehicle with a warranty, beware! Many dealers and manufacturers suggest that you need to get your maintenance services at a dealership in order to keep your warranty. That simply isn’t true! You can have your vehicle serviced at your trusted, local service center without affecting your warranty. A federal law, called the Magnuson-Moss Warranty Act,  prohibits a manufacturer from voiding your warranty just because you got parts or services from a non-dealer. In fact, a manufacturer can’t require you to use their brand of oil filters, lubricant, or any other part in order to maintain your warranty protection. This protection is true for aftermarket extended warranties purchased on new or used vehicles. This protection also applies to leased vehicles. There are similar laws in Canada and around the world as well.

If a manufacturer can prove that the replacement parts or service lead to a vehicle failure, they can void a portion of the warranty. Of course, Oil Changers uses quality parts and fluids that meet or exceed manufacturers’ specifications (see http://www.oilchangers.co.nz). A lot of people do not know that service centers subscribe to data services that tell them exactly which parts and fluids meet manufacturers’ specifications. These services are updated constantly so that your automotive service center always knows what you need for your car. You can be assured that your vehicle will receive high quality replacement parts that’ll keep you safely on the road.

Proper maintenance is so important to safety. It can also prevent costly repairs and save you money over the long run. Just because you don’t have to go to a dealer to get your maintenance service performed doesn’t mean that you don’t need to have it done at all. In fact, some protections from your warranty require that scheduled maintenance be performed. If you miss having important work done, you may lose some warranty coverage. Refer to your owners’ manual and vehicle warranty for more details. And keep good records of the work you’ve had done.

The protection you receive under the Magnuson-Moss Warranty Act can save you hundreds of dollars each year. The average hourly labor rate for service is nearly twenty percent lower at independent service centers such as Oil Changers.

* Oil Changers only uses products / parts that meet or exceed original equipment manufacturers (OEM) specifications. All our products are backed with oil and filter manufacturer’s warranties. We are not an authorised agent of any vehicle manufacturer. In some cases, a vehicle warranty may require that the vehicle is serviced at a particular dealership in order not to void the factory warranty. Please read your Warranty booklet carefully to make sure you understand the requirements to keep your Warranty valid.

Please ask a store manager if you have any questions in relation to your warranty.